Careers

  • Customer Service Representative
    Position: Customer Service Representative- Part Time
    Turner Dairy Farms, Inc. is looking for a highly motivated person to fill our PART TIME customer service representative position. This person will work 20-24 hours per week which will also include every third Saturday. The schedule will vary but must be able to start as early as 8:00 AM and stay as late as 6:00 PM.

    Position Summary: This team member is responsible for communicating with our customers and other Turner Dairy employees. They will receive and respond to all incoming phone calls and communicate with customers about their orders, delivery, products, and complaints. Computer skills are required to input phone and fax orders into our computer ordering system.

    Essential Duties, Responsibilities, Skills and Qualifications:
    1 Serve as the primary interface with the customer. Responsible for building relationships which includes providing excellent customer service, placing customer orders and resolving customer complaints
    2 Answer incoming phone calls; taking orders, transferring calls, and taking messages
    3 Make outgoing calls to obtain orders from customers
    4 Data entry of customer verbal and fax orders into the Turner Dairy computer ordering system
    5 Verify that all customer orders are obtained in a timely manner
    6 Run order tickets and load sheets for the cooler loadout personnel
    7 Excellent communication skills both verbal and written
    8 The ability to deal with a wide range of personality types is needed to successfully deal with customers, employees, contractors and vendors
    9 Able to conduct oneself in a professional manner
    10 Responsible, dependable and punctual
    11 High School Graduate or GED
    12 Experience in a customer service field preferred with strong knowledge of customer care processes and techniques
    13 Ability to use an adding machine
    14 Experience with Microsoft Office programs, especially Outlook. Working knowledge of Excel is a plus
    15 Basic math to add, subtract, multiply and divide
    16 Must be organized and able to handle multiple tasks effectively
    17 Majority of the time is spent at a work station using a computer, phone and interacting with customers and staff

    Email your resume and cover letter to HR@turnerdairy.net We look forward to hearing from you!

    Turner Dairy Farms, Inc.
    1049 Jefferson Road
    Pittsburgh, PA 15235
    412-372-2211

    Turner Dairy Farms, Inc. is an Equal Opportunity Employer- EEO/AA All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, genetics, or any other category protected under federal, state or local laws.

    Apply Now!

  • Delivery Driver/Salesperson
    **PLEASE NOTE** This is for employment at Turner Dairy Farms, Inc. in Pittsburgh, PA. We have no other locations.

    Position: Delivery Driver/Salesperson
    Position Summary: This is a full time position. This team member is responsible for providing a high level of customer service while delivering our products. This Driver/ Salesperson will provide consistent, on-time delivery, and outstanding customer service for an assigned route. Employees are expected to follow all Department of Transportation (DOT) requirements and company policies and procedures.
    This position requires a Class A or Class B Commercial Driver License.
    Essential Duties, Responsibilities, Skills and Qualifications:
    •Performance of physical tasks and use of commercial vehicles to deliver products to multiple, scheduled customers within a defined area.
    •Deliver products in a safe and timely manner to customer locations and picking their orders off of the truck.
    •Ability to frequently lift and carry products weighing approximately 50 lbs. Ability to push and pull a dolly weighing approximately 200 lbs.
    •Responsible for merchandising at the customer location.
    •Maintain accurate inventory of product on the truck.
    •Serve as the primary interface with the customer.
    •Ability to provide a high level of customer service and solve customer issues as they arise
    •Ability to work independently and as a team player in addition to making good business decisions independently
    •High school diploma or equivalent
    •Ability to work over 40 hours per week and over 10 hours in a day with a starting time that will vary depending on the route that is assigned to for that day.
    •Possess a valid Class A or Class B CDL with a safe driving record and the ability to drive a manual standard transmission commercial truck.
    •CDL with at least 2 years of driving experience
    •Conduct vehicle safety inspection.
    •Must be knowledgeable about and understand current Department of Transportation regulations
    •Prior history of employment providing customer service desired
    Great Benefits including: Paid holidays, Vacation, Pension, Health Insurance which is fully paid for by the employer, Eye and Dental Insurance, Life Insurance, Attendance Bonus.
    Email your resume and cover letter to HR@turnerdairy.net
    * Please do not contact job poster about other services, products or commercial interests.
    * Please, no phone calls about this position
    Turner Dairy Farms, Inc
    1049 Jefferson Road
    Pittsburgh, PA 15235
    www.turnerdairy.net
    412-372-2211

    Turner Dairy Farms, Inc. is an Equal Opportunity Employer- EEO/AA All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, genetics, or any other category protected under federal, state or local laws.

    Apply Now!

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